Automated tailored telephone support, or interactive voice response (IVR), could help people to take important medicines that have been prescribed for them to reduce the impact of risky health conditions and improve their health. In England, about 8 million people have recorded hypertension, or high blood pressure, which often accompanies other risky conditions, including type […]
Are longer GP consultations important for good patient experience? New research from CCHSR
Blog by Natasha Elmore, Research Associate, Cambridge Centre for Health Services Research Consultation length in general practice has been a subject of interest to GPs and policy makers for decades. Whilst it appears to be generally accepted amongst GPs that the standard ten-minute consultation is no longer adequate or sustainable, there is continued debate between […]
RCGP Research Paper of the Year: Informal carers face double disadvantage with poorer quality of life and poorer patient experience in primary care
Informal carers experience a double disadvantage of poorer health-related quality of life and worse patient experience in primary care compared to those without caring responsibilities, according to a study of data from nearly 200,000 carers presented to the Royal College of General Practitioners. The study, from the Cambridge Centre for Health Services Research at the […]