Researchers found increased damage, distress and distrust amongst ‘abandoned’ chronically diseased patients and clinicians from pandemic-related delays and decisions. The new research, from the University of Cambridge, details how the pandemic reduced access to routine and emergency care for rheumatology patients and describes the long-term impacts on their health and medical relationships. ‘The feeling of […]
Removal of GP incentives associated with decline in quality of care
The removal of financial incentives for doctors working in primary care is associated with a decline in performance on quality measures, according to new findings by researchers from the Universities of Dundee and Cambridge, and staff from the National Institute for Health and Care Excellence (NICE). Researchers said the decline in performance measures may be […]
No evidence to support claims that telephone consultations reduce GP workload or hospital referrals
Telephone consultations to determine whether a patient needs to see their GP face-to-face can deal with many problems, but a study led by researchers at the Cambridge Centre for Health Services Research (University of Cambridge and RAND Europe), found no evidence to support claims by companies offering to manage these services or by NHS England […]
Cambridge awarded £40m to create world-leading health care improvement research institute
The University of Cambridge is to receive £40 million over ten years from the Health Foundation, an independent charity, to establish and run a new research institute aimed at strengthening the evidence-base for how to improve health care. This funding is a tremendous opportunity to produce new knowledge about how to improve care, experience and […]
Are longer GP consultations important for good patient experience? New research from CCHSR
Blog by Natasha Elmore, Research Associate, Cambridge Centre for Health Services Research Consultation length in general practice has been a subject of interest to GPs and policy makers for decades. Whilst it appears to be generally accepted amongst GPs that the standard ten-minute consultation is no longer adequate or sustainable, there is continued debate between […]
South Asian patients have worse experiences of GP interactions, study suggests
Communication between doctors and South Asian patients is poor, according to national GP surveys, but a question has been raised about whether this reflects genuinely worse experiences or differences in responding to questionnaires. Now, a new study led by researchers at the University of Cambridge has shown that it is in fact the former – […]