Both NHS staff and patients express a desire for patients’ feedback about their care experiences to be heard and acted upon and the NHS has clear policies to encourage this. But listening to feedback and taking action in response to this can be complicated and challenging. A new NIHR Themed Review brings together research on […]
What explains variations between GP practices in endoscopy activity and urgent referral for suspected cancer? What can we learn from measures of patient experience?
First published by Silvia Mendonca on the CCHSR website, January 3rd 2018 Appropriately suspecting the diagnosis of cancer in primary care is important, but it is also hard. In this work, we looked into some of the factors that that may (or may not) influence decisions about referrals and endoscopic investigations. In our paper just […]
Associations between sexual orientation and diagnosis of cancer: evidence from two national patient surveys in England
Blog by Dr Katie Saunders, Senior Statistician, Cambridge Centre for Health Services Research Risk of cancer appears to vary by sexual orientation but the associations are not well understood. Consequently, we don’t know where best to target preventive efforts and services. The need for better research and data on cancer risks among sexual minorities has […]
What should we do about patient experience in primary care?
By Dr Jenni Burt, Senior Research Associate, Cambridge Centre for Health Services Research I’ve never been a very good long-distance runner, but in finally seeing through our NIHR programme grant on patient experience I feel like I’ve crossed the line at an ultramarathon. In a good way, I hasten to add, with five years’ investigation […]